Commercial management of construction contracts


The purpose of this standard is to provide a one day introduction to give an overview of the commercial aspects of a civil engineering contract.This training standard is also known as: Commercial Management.

CITB has developed this standard in discussion with industry


Minimum 1 day of 6 learning hours


A one day introductory course to give an overview of the commercial aspects of a civil engineering contract.


  • contract documents 
  • main civil engineering contracts, e.g. one or more of NEC, JCT, JCT2011, FIDIC and variants
  • the role of managing commercial risks
  • contract processes, roles and responsibilities 
  • housekeeping 
  • the basis of claims and how they are formulated 
  • main methods of dispute resolution

Occupational relevance

Training delivered against this standard would be relevant to the following occupational group(s):

  • operative and craft
  • supervision
  • management and leadership.

The course is suitable for agents, works managers, site engineers, site planners, quantity surveyors, and specialist sub-contractors.

Candidate pre-requisites

There are no candidate pre-requisites as part of this standard.

Instruction/ supervision

As a minimum, course instructors must be able to demonstrate that, in relation to this standard, they have:

  • A train the trainer or instructional techniques course certificate
  • Successfully completed training to this standard 
  • At least 2 years relevant industrial experience as a fitter
  • A verifiable CV.


Delivery may be in an on or off the job environment.

All materials and equipment must be of a suitable quality and quantity for candidates to achieve learning outcomes, and must comply with relevant legislation.

The class size and candidate/instructor ratio must allow training to be delivered in a safe manner and enable candidates to achieve the learning outcomes.

The following delivery methods may be used in the delivery of this standard:

  • classroom

This standard is considered to contain 51 per cent or more theoretical learning.


For the successful completion of training, the trainer will be required to make a declaration of the learner’s contribution during the course and that they are confident the learner has understood the content of the course.

Quality assurance

Quality assurance against this standard will require initial approval of the training organisation and their content mapped to the standard.

CITB will also conduct an approval intervention, either desk-based or centre visit, to ensure the training organisation can meet the requirements of the training standard. 

Approved Training Organisations (ATOs) will be required to present information on records of training and assessment upon request to CITB for desk based analysis. They will also be visited annually by the CITB quality assurance team.


There are no mandatory renewal or recommended refreshment requirements for this standard.

Approval date

November 2018

Review cycle

Either on request or in 3 years from approval date

Learning outcomes

The candidate will be able to:

  • Describe the main civil engineering contracts   
  • Explain the range of contract documents     
  • Explain the specific uses of different contract forms (e.g. NEC, JCT, JCT 2011, FIDIC)   
  • Describe their role in managing commercial risks   
  • Describe contract processes, roles and responsibilities    
  • Explain the importance of record-keeping    
  • Describe the basis of claims and how they are formulated    
  • Define the main methods of dispute resolution