Recent grant and card issues

CITB transferred the CPCS and CISRS card scheme to NOCN and CSCS card scheme back to CSCS in 2019. The bedding in of changes in back office operations led to some people experiencing delays in grant payments, renewal of cards and the availability of information on the Construction Training Register or Card Checker.

We are now seeing a return to normal service. There is still some work to do regarding the availability of data from the card schemes to the Construction Training Register and Card Checker systems, which we are working with NOCN and CSCS to resolve. However, alternatives are now in place to support you, which are detailed below.

Card issues

Are employees still having problems with renewing their cards?

There have been delays from the beginning of the year with the renewal of CSCS, CISRS and CPCS cards. Solutions are now in place by NOCN and CSCS to reduce these delays.

Queries relating to the card schemes, such as wanting to make a card application, progress an existing application, or obtain general info about the card scheme, should be directed to the card scheme owners:


CSCS cards:
Tel: 0344 994 4777
Email: customerservice@cscs.co.uk 
Website: www.cscs.uk.com

CPCS and CISRS cards:

Tel: 0844 815 7274
Email: enquiries@jobcards.org 
Website:www.nocnjobcards.org/CPCS/


Why can’t employers check the validity of cards on the Construction Training Register?

Data should automatically upload onto the Construction Training Register from the CSCS and NOCN systems. Due to technical issues between the two systems there is a delay in getting CSCS, CPCS, CISRS card achievements onto the Construction Training Register.

We are working with CSCS and NOCN to resolve this, so that all this information can be found in one place on the Construction Training Register.


As an interim measures, those wanting to check their card situation can go to:

CPCS and CISRS: https://www.nocnjobcards.org/CPCS/card-checker/

CSCS: https://cardcheck.gosmart.co.uk


Be reassured that all existing achievements are still accessible and all outstanding achievements will be uploaded, with no achievements lost.

Online Card Checker

Online Card Checker

Date of Birth

Searching

To make a valid search, you must enter two items of information, one of which must be Individual ID/Registration Number or National Insurance Number.

The following combinations are an example:

  • Surname & Individual ID/Registration Number
  • Surname & National Insurance Number
  • Date of Birth & Individual ID/Registration Number
  • Date of Birth & National Insurance Number

Note:

Search and view card, test and SSP course details for individuals. You can view the following scheme memberships, tests and SSP courses administered by CITB:

Memberships (Cards)

  • CSCS
  • CPCS
  • CISRS

Tests

  • Health, safety and environment test
  • CPCS renewal test
  • Triple bar nuclear new build sites test

Courses

  • Site Safety Plus (SMSTS, SSSTS and SMSTS refresher)

Don't forget to make this a favourite for future checks.

If you suspect the card you have checked is fraudulent, email details of the person and copy of any card produced to: Report.it@citb.co.uk


You may also wish to:

  1. Log into the portal to check a worker's training record in Construction Training Register (CTR) 
  2. Fill in our online form to request access to the CTR to check a training record 
  3. Find out what to do if you suspect a worker has a fraudulent construction scheme card

 




Disclaimer

CITB has taken all reasonable care to ensure that the information provided is accurate. However, you acknowledge and agree that CITB accepts no liability whatsoever in contract, tort or otherwise for any loss or damage caused by or arising directly or indirectly in connection with any use or reliance on the information provided, except to the extent that such liability cannot be excluded by law.